FREE SHIPPING ON ORDERS OVER 20£

Shipping and Delivery Policy

At ModKitchen, we are committed to providing reliable shipping services. Please review our shipping policy below.

  1. Shipping Locations
    We currently offer shipping within the United Kingdom. We do not ship internationally at this time.
  2. Shipping Costs
    We offer free standard shipping on all UK orders.
  3. Delivery Time
    Orders are processed within 1-2 business days. Once shipped, delivery typically takes 2-3 business days.
    • Business days are Monday through Friday, excluding holidays.
    • Delivery times may vary depending on your location.
  4. Order Tracking
    Once your order has been shipped, you will receive an email with tracking information. If you do not receive this information, please contact us at support@modkitchen.shop.
  5. Delivery Issues
    If your package is delayed or you encounter any issues with delivery, contact us at support@modkitchen.shop or call +44 7864 672908. We will assist in resolving the issue.
  6. Shipping Carrier
    We work with trusted UK shipping providers to ensure the safe delivery of your order. The courier used will depend on the size and weight of your package.
  7. Lost or Damaged Items
    In the rare case that your package is lost or arrives damaged, contact us immediately at support@modkitchen.shop for assistance.
  8. Delivery Exceptions
    We strive to meet delivery estimates, but external factors (e.g., weather, courier delays) may impact the timing. We will notify you of any delays as soon as possible.