Billing and Payment Policies
- Accepted Payment Methods
At ModKitchen, we accept the following payment methods for all purchases:- Visa, MasterCard, American Express, and other major credit cards
- PayPal
- Apple Pay and Google Pay
- Bank transfers (for bulk orders, please contact us at support@modkitchen.shop)
- Payment Processing
All payments are processed at the time of purchase. Once your payment is confirmed, you will receive an email confirmation with your order details. Please ensure your billing information is accurate to avoid any processing delays. - Currency
All prices listed on our website are in GBP (£). If you are purchasing from outside the UK, your payment provider will convert the amount to your local currency at the current exchange rate. - Security
We prioritize security for all transactions. Payments are processed securely through encrypted SSL connections, ensuring your data is protected. For any questions regarding payment security, feel free to contact us at support@modkitchen.shop. - Billing Issues
If you encounter any billing issues, please reach out to us within 14 days of your purchase at support@modkitchen.shop or call us at +44 7864 672908. We are happy to assist with any billing discrepancies or concerns. - Refunds and Cancellations
Refunds will be issued based on our return policy, which requires items to be returned in their original condition. To cancel an order, please contact us immediately. If your order has already been shipped, cancellation may not be possible. - Taxes and Duties
Orders within the UK are subject to VAT. International customers are responsible for any customs duties or taxes imposed by their country of residence. - Payment Failure
If your payment fails, please ensure that your payment details are correct and that there are sufficient funds in your account. If problems persist, contact your payment provider or reach out to our support team.